A Claims-made policy is when coverage is limited to only those claims that arise from incidents or events that both happen and are reported to the insurance company while the policy is in force. For example, if a claim was made in 2019, based upon treatment rendered in 2015, the 2019 Claims-made policy responds, if the incident occurred after the policy’s retroactive date. (The policy’s retroactive date is the date after which treatment must occur to trigger coverage).